Operational Improvement

Contact Thames Transformation Partners for detail infromation.

In order to increase the profit margins and enhance the efficiency of processes, Shared Services Organisations (SSOs) today must ensure that their operations are strategically aligned with the business goals to be able to stay ahead of their competition.

Organisations typically initiate a service delivery centre by moving a single business operational unit to a shared services business model. Then they expand their offerings when there is a spike in customer requirements but that mostly happens without a strategic plan. As a result, it creates the following issues:

Lack of effective business strategies that could lead to misalignment of shared service centre objectives and organisational goals
Lack of people management and development, which makes it difficult to attract and retain talent
Lack of technology and strategy operations that can lead to increased process failures and decreased productivity levels
Lack of continuous process improvement, which will need everyone to make small and incremental adjustments to provide greater value in future
Lack of well-defined and well-thought-through processes that will help in correct execution of operations

How can we help you?

Thames Transformation Partners comes with decades of operational improvement expertise and experience. It has helped many esteemed organisations enhance their operational excellence to be aligned with their strategic priorities.

We offer a health check-up of your existing operations through a detailed analysis of your financial and operational data. To execute this, we will work closely with you to develop customer-oriented Key Performance Indicators (KPIs) and perform a thorough review of your systems, processes, local and global talent pool, and benchmark them against the ‘top-notch’ organisations.

When you partner with us, we will develop tailor-made improvement solutions that will enhance your process efficiencies and improve speed-to-market and flexibility. We will also work in close tandem to help you reduce costs, boost your business capital value, increase your cash flow, and create value for shareholders. We will also collaborate with your Operations team to enhance the key processes of your business, implement new services and systems, create and refine shared service values, expand geographically, and help you make the most of your global talent pool.

With our partnership, you can be well assured that we will support you from the start to the end to execute the operations improvement program while making sure that all the processes are tracked, evaluated, and measured against the benchmark criteria as well as timelines are met and savings are generated.

Operational Improvement

How can we help you?

Thank you for your interest in Thames Transformation Partners. Please let us know how we can help create value in your business

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