Multi-functional Shared Services
Contact Thames Transformation Partners for detail infromation.
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Contact Thames Transformation Partners for detail infromation.
The Shared services business model has indeed come a long way since the 1990s when large organisations like Procter & Gamble had adopted this approach with the objective of improving their services and reducing overheads. Today, an increasing number of organisations are focusing on making additional cost savings, leveraging its key resources and infrastructure, and capitalising on analytics by creating or combining services into a multi-functional Shared Service Organisation (SSO).
According to Capgemini Consulting, a global provider of shared services, “Multi-functional SSC is a real ‘Transformation Factory’ industrialising and fostering the transformation of SSCs towards highest performances.
According to PriceWaterHouseCoopers (PWC), “Implementing a Shared Services Centre can enable companies to achieve cost savings in excess of 30%.”
A multi-functional shared services model comes with multiple benefits:
An increasing trend has been observed towards establishing a multi-functional SSO and Global Business Services environment. Both of these environments offer benefits of scale by reducing infrastructure, resources, and management budgets and providing greater opportunities for enhancing processes and utilising outsourcing partners across different functional areas. The pace at which it is adopted varies across organisations. Some start with a single service and then scale up to a multi-functional structure.
Thames Transformation Partners comes with more than two decades of experience in designing and implementing multi-functional shared services for very large teams working across varied domains in global environments.
We will closely work with you to create a multi-functional shared services environment which will integrate Human Resources (HR), Finance, Information Technology (IT), Operations, Supply Chain, and any other general services into a fully-functional high-performance operation. This environment can operate from one or multiple locations in a captive, hybrid, in-house, or outsourced environment in offshore or onsite locations.
We are glad to offer you a free consultation to discuss the wide range of shared services we offer and also discuss the potential challenges that occur in building and implementing a multi-functional shared services environment.