Shared Services

Contact Thames Transformation Partners for detail infromation.

Shared Services can be described as a delivery model that caters to non-core service areas of a business. This business model enables resources to focus on the requirements of the customer irrespective of geographical constraints. 

The primary objective of a Shared Services organization is to provide high quality mission-critical services to the customers and continually strive for improvement. 

There are many benefits of a shared services model. Some of these are: 

  • Lower costs or economies of scale 
  • Common Service Level Agreements (SLAs), which indicate value-based decisions on what you’ll provide and how much 
  • Scalability in terms of expansion – both geographical locations and size of the business 
  • Flexibility in terms of sourcing through multiple channels 
  • Common technology platform bridging the gap between the back, front, and middle offices 
  • Establishing a culture where people of similar mindset and skill set come together and optimise the business model 
  • Implementing and standardising leading business processes

Also, Shared Services are an enabler of:

  • Further digitalisation of business processes (not limited to processes in the scope of Shared Services)
  • Improvement of business velocity and agility of the whole company
  • Acceleration of M&A integrations

Why Thames Transformation Partners

Thames Transformation Partners has worked very closely with leading names in both the private and the public sectors in operating and turning around some of the world’s largest shared service solutions. 

We have an extremely talented pool of subject matter experts and practitioners who have had significant exposure and experience in transforming back office operations and setting up and managing global business operations. 

What makes us different is the way we take care of the implementation of end-to-end shared services, right from assessing the business case to building, deploying, stabilizing, and optimizing the solution. We stay truly committed to our customers who believe in our ability to ensure optimum stability of the proposed solutions and taking complete accountability and ownership of the project.

Thank you for your interest in Thames Transformation Partners. Please let us know how we can help create value in your business